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Frequently Asked Questions
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Shipping Information
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Can I ship to international/APO/FPO addresses?
Currently, orders can only be shipped to U.S. addresses, including P.O. Boxes, within the 50 states.
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Can I ship my order to someone else?
Yes, orders can be shipped to a different address than the billing address. After you enter your billing address during checkout, you’ll have the option to enter a new shipping address.
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How do I know when my order ships?
When your order ships, you’ll receive an email confirmation with the tracking number and estimated delivery date.
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How do I track my order?
When an order is shipped, we’ll update your account to show the tracking number, and send you an email with the same information.
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Payment Information
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What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, debit cards with a Visa or MasterCard logo, and PayPal.
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Do you accept PayPal?
Yes, to use PayPal, select the logo at checkout and follow the instructions to login via PayPal.
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How are custom orders different?
Custom orders will be charged immediately to the form of payment as orders are final and are not eligible for returns, cancellations, changes or alterations.
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Can I cancel my online order?
We immediately start to process your order as soon as it’s placed. There isn’t a delay that allows us time to cancel or change orders once they’re submitted. We apologize for any inconvenience.
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More Questions?
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